COVID-19 FAQs

1.What if I have been exposed to COVID-19 or am displaying symptoms?

If you have tested positive for COVID-19 within the last fourteen (14) days or are awaiting results, have been exposed to some who tested positive to COVID-19 in the last fourteen (14) days, or are experiencing symptoms of COVID-19 to include but not limited to: fever or chills; cough; shortness of breath or difficulty breathing; muscle or body aches; headache; new loss of taste or smell; sore throat; congestion or running nose; nausea or vomiting; or diarrhea please do not come to court. We will reset your court date upon notification.

2.What is the court doing to protect the public?

The Municipal Court of Atlanta is committed to maintaining the safety of the public and our staff during this time. In an effort to reduce personal contact and practice social distancing, the Court has expanded the ability to resolve cases online at https://court.atlantaga.gov/before-you-pay/. The court is also following the Center for Disease Control (CDC) guidelines to ensure proper distancing between the public and our staff. Additionally, we have reduced the number of defendants on the calendar and enhanced building cleaning. All court personnel will wear personal protective equipment (PPE) while performing duties in the building and all visitors will be required to wear a mask over your nose and mouth.

3. What are the rules to enter the courthouse?

All visitors entering the building will be required to check-in via the QR code posted on the front doors of the Municipal Court. The check-in will request your information, require the completion of a COVID-19 survey, and the reason for the visit. Once completed, the Court will send you a text when it is time for you to enter the building. You will be temperature screened prior to entry and required to wear a mask over your nose and mouth throughout the building at all times.

4. Do I have to wear a mask to court?

All individuals entering the court are required to wear a mask over their nose and mouth. The Center for Disease Control (CDC) encourages everyone to wear a cloth face cover when in public to reduce the potential spread of the virus. Additionally, the CDC advises that all individuals avoid close contact, wash your hands often, and avoid touching your face. For additional information, please visit the CDC website:https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html.

5. What if I am required to appear in court, but I feel uncomfortable doing so because of COVID-19?

The Municipal Court of Atlanta is committed to maintaining the safety of the public and our staff during this time. The Court has enhanced the cleaning procedures including wiping off hard surfaces and frequently touched surfaces, disinfecting each courtroom after each court proceeding, and requiring staff to wear Personal Protective Equipment (PPE) such as face masks, face shields and gloves. All defendants will receive a mailed notice to appear with a new trial date. The court is also following the Center for Disease Control (CDC) guidelines to ensure proper distancing between the public and our staff.

6. My court date was scheduled during the pandemic, what happened to my case?

The Municipal Court of Atlanta did not issue any Failure to Appears (FTAs) for cases scheduled during the Court closure. The date listed on your citation is your arraignment date. The Court has waived all arraignments. The Court has begun mailing information to the address on your ticket with a new trial date and time. If you need to update your address, please complete the change of address form and mail to the Court or submit in-person to the Clerk’s Office at 150 Garnett Street Atlanta, Ga. 30303. You can find real time information about your case by using the search for your case feature at https://court.atlantaga.gov/find-my-case/.

7. How do I pay my ticket online?

The Municipal Court of Atlanta has expanded the ability to resolve cases online at https://court.atlantaga.gov/before-you-pay/ or you may call 404-658-6940. If your citation is paid prior to your court date, you are not required to appear in court. Please be advised, paying a citation online is the same as entering a guilty plea. For certain driving offenses, a guilty plea may be reported to the Department of Driver Services (DDS) and have an impact on your driver’s license. Please consult with an attorney if you have additional questions.

8. I would like to pay my fine, to avoid appearing in court, but I cannot afford to make a payment in full. Does the court offer payment plans?

The Municipal Court accepts full payments of the fine prior to court. If you would like to request a payment plan, you may do so on your court date. The Judge will consider the circumstances of each case and may allow payments over time through probation.

9. What if I received a PTIT postcard, but I just want to pay my case?

Pre-Trial Intervention Traffic (PTIT) is a program administered by the City Solicitor’s Office. Participation is completely voluntary. If you would like to decline PTIT and resolve your case through the Court, you may do by visiting https://court.atlantaga.gov/before-you-pay/.

10. I believe my ticket payment is eligible for online payment, but I do not see my ticket online. How do I resolve this issue?

Please note that tickets are typically entered into our system approximately two (2) weeks after receipt by the officer. If you are unable to locate your ticket using the case search feature at https://court.atlantaga.gov/find-my-case/ please try to search using your name, citation number, and/or driver’s license number. If you are still unable to find your case, you may contact us at 404-658-6940 to speak with a representative.

11. If I pay my citation online will I receive points on my license?

The Department of Driver Services (DDS) maintains the information regarding the status of your driver’s license. You may also check the status of your license at https://online.dds.ga.gov/dlstatus/. Points may be assessed on your license upon conviction of certain violations. Please visit https://dds.georgia.gov/points-schedule for a complete list of the points schedule. Additionally, special rules apply to drivers under twenty-one (21) years of age and drivers who hold a commercial driver’s license. If you have questions about how a case will affect your license, please consult an attorney before paying your fine online.

12. I am a victim on a case that was reset during the pandemic, how will I know when to come to court?

You may find real time case information on the Municipal Court’s search feature at https://court.atlantaga.gov/find-my-case/. If you would like to participate or provide information on a case, you may contact the City Solicitor’s Office at 404-658-6618. You may also contact Atlanta Victim Witness at 404-588-4740 for additional information. Atlanta Victim Witness provides advocates to assist victims and witnesses of crimes in the City of Atlanta.

13. How do I file an entry of appearance or motion during this time?

Please mail all entry of appearances or motions to the Municipal Court. If you would like a stamped copy for your records, please include an extra copy of the document and a self-addressed stamped envelope:

Municipal Court of Atlanta

Clerk’s Office

150 Garnett Street

Atlanta, Ga 30303

14. What are the hours of operation for the court building during this time?

The court building will be open to the public Monday – Friday 7:30AM-4:00PM.

15. What is the Municipal Court of Atlanta’s COVID-19 Operations Guidelines?

Click here to access the plan.